Frequently asked questions
Everything Auckland buyers, sellers and landlords ask us before booking an inspection.
Can I get a same-day or next-day booking?
Yes — we do our best to accommodate same-day and next-day bookings wherever possible. Call us on 0210 491 135 or book online and we will confirm your inspection time promptly.
How quickly will I receive my report?
Standard delivery is within 48 hours of your inspection. Express options are available when you need it faster: 24hr (+$99), 12hr (+$199), and 6hr (+$299).
What does the inspection cover?
Our pre-purchase inspections cover the roof, subfloor, plumbing, electrical systems, moisture levels, structural components, cladding, windows, and all accessible areas of the property.
Will my bank and insurer accept the report?
Yes. All our reports conform to NZS Building Inspection Standards and are designed to meet lender and insurer requirements. If your bank or insurer does not accept the report, we will refund your money.
What property types do you inspect?
We inspect all residential property types including standalone homes, units, apartments, and townhouses across all of Auckland and Hamilton.
Can I attend the inspection?
Yes, you are welcome to attend. Many clients find it helpful to be present so the inspector can walk them through any findings in person.
How do I pay for the inspection?
Payment is made via a secure Stripe payment link sent to you once the inspection is complete. Your report is released as soon as payment is received. We do not require payment upfront at the time of booking.
Do you arrange access with the real estate agent?
Yes — once you've booked and provided the agent's details, we will contact them directly to arrange access to the property. You just need to provide the agent's name and contact number at the time of booking.
Still have a question?
Call us and talk to an inspector directly, or book online and we will confirm within the hour.